We are a professional skincare manufacturer |

Q3: Can I become your brand distributor?
A: Yes. We welcome regional distributors, wholesalers, and online retailers to promote our brands together. If you are interested, please contact our team.

Q4: Can I become your exclusive agent?
A: Yes. We currently offer exclusive agency opportunities for Disaar, Aichun Beauty, and Guanjing brands. Contact us to learn more about regional availability.

Q5: Do you provide marketing support?
A: Yes. We provide brand manuals, promotional images, short videos, display rack designs, and social media material kits. Custom marketing assets can also be arranged upon request.

Q6: In which countries do you currently have partners?
A: Livepro Beauty has over 20 years of experience, working with partners in 130+ countries, including Dubai, Saudi Arabia, Russia, South Africa, Nigeria, Egypt, Morocco, Chile, Ecuador, and more. Tell us your country, and we’ll share insights about your local market.

Q7: What OEM/ODM services do you offer?
A: We offer complete manufacturing solutions — including formula development, brand registration, packaging design, sample production, and export documentation.

Q8: Can you customize formulas or packaging based on my needs?
A: Yes. We can tailor fragrance, texture, color, ingredients, and packaging design to suit your target market.

Q9: What is your minimum order quantity (MOQ) for OEM/ODM?
A: The standard MOQ is 5,000 pcs per item, adjustable depending on packaging customization.

Q10: How long does sampling take, and what are the costs?
A: Sampling takes about 7–10 days. Samples are free once the MOQ order is confirmed.

Q11: What certifications can you provide?
A: We can provide GMP, ISO, BPOM, FDA, MSDS, COA certifications and product test reports. We also assist with Halal and Saber registration documentation for import clearance.

Q12: What is your pricing policy?
A: We offer a tiered pricing system — wholesale price, distributor price, and OEM price — depending on order quantity and cooperation type.

Q13: What is your minimum order quantity (MOQ)?
A: For brand products, orders start from one carton and can be mixed. For OEM products, MOQ starts at 5,000 pcs depending on packaging.

Q14: What payment methods do you accept?
A: Common payment methods include T/T bank transfer, C/C cash prepayment, and O/A credit terms.

Q15: What is your production and delivery time?
A: For brand products, we usually have stock available for shipment within 1–5 days. For OEM products, production takes 25–35 days.

Q16: Can you help with shipping?
A: Yes. We can arrange sea freight, air freight, express delivery, and provide customs clearance documents.

Q17: What is the shelf life of your products?
A: All products have a 36–60 months shelf life.

Q18: What if products are damaged during shipping?
A: We use 140g K=K corrugated cartons with multiple inner boxes for protection. Please ensure your freight forwarder handles goods carefully. If damage occurs, contact us immediately.

Q19: How do you handle quality issues?
A: If the quality issue is confirmed, we will provide a replacement or exchange.

Q20: Do you support long-term cooperation or brand authorization?
A: Yes. We encourage long-term partnerships and can sign annual agency agreements with price protection policies. If you are looking for a stable, reliable skincare supplier, contact us for details.

Q21: Can I visit your factory?
A: Sure, you are welcome to visit our factory in person or schedule an online factory tour.

Q22: Can we sign a Non-Disclosure Agreement (NDA)?
A: Of course. We strictly protect all clients’ formulas, packaging designs, and brand information under NDA terms.